Citizens Bank

Reviews

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  When I initially opened my account at this branch, the service was professional and very pleasant. Over the past 6-8 months the service has deteriorated. A banker, Christine Black who works in some capacity in this branch, behaves in a racially-charged, derogatory manner. She comes across like she is under the influence of something. She's rude and unprofessional. I've been banking at this bank for over 20 years and expect better. When informed, Senior management did nothing to rectify the problem, as she still works in the branch, so they allow and perpetuate the racist, derogatory behavior to continue and have no regard for the diversity of the community or fair and equitable bank practices. There are so many competing banks that you would think that they would do better. This is unacceptable on any level!
  By Pat Evans, August 25, 2017

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